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Privacy Policy for Botern

Last updated: July 2025

Botern ("we," "our," or "us"), provided by Swasth Bharat Techno Private Limited, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our platform, applications, and related services ("Services").

1. Information We Collect

We may collect the following types of information:

1.1. Account Information

  • Name
  • Email address
  • Professional details (e.g., hospital, specialty)
  • Login credentials

1.2. Case Data

  • Medical case details you add manually
  • Uploaded files (e.g., images, documents, presentations)
  • Structured data entered in forms

Note: We do not access or collect patient-identifiable information unless you explicitly provide it. You are responsible for ensuring compliance with applicable medical privacy regulations.

1.3. Usage Data

  • Device and browser information
  • IP address (for security and fraud prevention)
  • Log data (app interactions, errors, and performance metrics)

1.4. Optional Integrations

If you connect third-party services (e.g., cloud storage), we may collect the minimum necessary data to enable those integrations.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Botern platform
  • Securely store and organize your data
  • Improve functionality and user experience
  • Generate AI-driven recommendations (e.g., slide content, case structuring)
  • Communicate important updates and support information
  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your information. We may share data only:

  • With service providers (e.g., cloud hosting providers like DigitalOcean) who process data on our behalf
  • For legal reasons, if required by law or court order
  • In case of business transfer, if Botern is merged or acquired, your data may be transferred securely

4. Data Storage and Security

  • We store data on secure servers hosted in India
  • We use encryption (HTTPS/TLS) for data in transit and secure database storage
  • Access to your data is restricted to authorized personnel only

5. Your Rights

You have the right to:

  • Access your information
  • Correct or update inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent where applicable

You can exercise these rights by contacting us at [email protected].

6. Data Retention and Deletion

We retain your data for as long as your account is active or as required for legal or operational purposes. You can request deletion at any time.

Data Storage: Your uploaded images and files are stored securely using encrypted third-party cloud storage services. All data is encrypted both in transit and at rest to ensure maximum security.

Account Deletion: If you want to delete your account and all associated data, click here to learn more about our deletion process.

7. Cookies and Tracking

We may use cookies or similar technologies for:

  • Authentication
  • Session management
  • Analytics (only anonymized or aggregated data)

You can manage cookie preferences in your browser settings.

8. Children's Privacy

Botern is intended for use by medical professionals and is not directed to children under 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: