At Botern, we respect your privacy and give you complete control over your data. To delete your account and associated data, please email us at [email protected].
When you delete your account, we will permanently remove:
For legal, regulatory, or security reasons, we may retain:
After the retention period, this data will also be securely deleted.
Medical Data Protection: We understand that medical case data is highly sensitive. Our deletion process ensures complete removal of your medical information from our systems.
Privacy Compliance: We follow strict data protection standards and comply with medical privacy regulations. Your data is encrypted and stored securely on servers in India.
Transparency: We believe in complete transparency about what happens to your data. You have the right to know exactly what we delete and what we retain.
If you don't want to delete your entire account but wish to remove specific records (e.g., particular cases or images), you can use the Delete option within the app for individual items, or email us at [email protected] with your specific request.
If you have any questions about account deletion or face any issues, please contact us at [email protected].